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Campus Police Officer II (Community Resource Officer)(Re-opened)
Quinsigamond Community College
in Worcester, MA

Apply on Institution's Website

Type: Full-Time
Posted: 09/13/2021

Company Description:
Quinsigamond Community College (QCC), the largest community college in Central Massachusetts serving over 13,000 students in degree and certificate programs, adult education and workforce development. QCC offers over 70 associate degree and certificate career options in Business, Health Care, Technology, Liberal Arts, and Human Services. Additionally, over 137 credit and 300 noncredit courses are offered online, as well as a wide variety of classroom non-credit courses, workshops, and seminars. Classes are provided on the main campus, in downtown Worcester (Healthcare, Workforce Development, Continuing Education), at the Worcester Senior Center (Hospitality & Recreation Management), at Burncoat High School (Automotive Technology), and in the city of Southbridge.
QCC is committed to 100% student success as evidenced by its ambitious strategic plan. This commitment is furthered by a college-wide Equity Appraisal-currently underway-designed to assist the College to better serve students who have historically been underserved and underrepresented in higher education.
QCC is especially interested in candidates who, through their research, teaching, and/or services, will contribute to the diversity and excellence of the college academic community.

Job Description:
Patrol campus buildings, grounds and adjacent areas of the College; enforce State laws as well as the rules and regulations of the College; deliver confidential/sensitive material; perform related work as required. Community Resource Officer (CRO) is responsible for acting as a direct and dedicated liaison to the community, assisting the community inquiries, concerns or needs. The CRO will have several other responsibilities including meeting with members of the community on a regular basis, review, assess and troubleshoot possible problems and issues within and around the campus community while fostering a positive image of the department and creating a safer and secure working and living environment, by solving problems through community partnerships.
Report to the Deputy Chief of Campus Police.
Officers of a lower grade.
  1. Establishing partnerships with students, faculty and staff.
  2. Develop and present educational crime prevention programs to include Sexual Assault and Title IX, Domestic Violence, Active Threat, Campus Safety protocols, CLERY CSA, police services, assist Student services with meetings to address ongoing concerns.
  3. Actively support the teaching and learning process; practicing honesty and integrity in and out of the classroom; strive to create and support a student-centered environment while fostering academic innovation and excellence.
  4. Prepare articles and power point presentations, on campus safety topics and deliver these programs as a lead instructor through public speaking engagements.
  5. Attend and participate in community events.
  6. Patrols the buildings and grounds of the College and adjacent areas on foot or in a patrol vehicle to ensure the security of buildings and grounds and to guard against trespass, theft, damage to property, fire and injury to individuals.
  7. Maintains order amongst visitors and students; directs traffic and parking of automobiles; provides information as needed.
  8. Exercises police powers in the detection and apprehension of law violators; investigates accidents and complaints.
  9. Transports college documents to state agencies and other locations as required; safeguards and transports moneys to banks.
  10. Performs police duties at plays, dances and other functions.
  11. Prepares reports on investigations conducted and noteworthy incidents occurring during tours of duty; Passes on all important information regarding incidents that happen on tour of duty to relief officer.
  12. Checks water and stream lines, monitors boilers for proper operation and reports malfunctions to proper authority.
  13. Operates such equipment as two-way radios, radio-telephone interconnect, telephone beeper, facsimile machines, base stations, emergency and medical equipment and office machines.
  14. Cooperates and shares information with related agencies.
  15. Determines whether violation has occurred and what course of action to follow (e.g., arrest, warning, call for assistance, etc.); interrogates suspects.
  16. Determines course of action to be taken in emergency situations.
  17. Assesses road conditions to determine need for snow removal and sanding.
  18. Locks or unlocks doors, gates, etc.
  19. Recommends protective measures to prevent vandalism, fire or other hazardous situations.
  20. Perform other duties consistent with Massachusetts Department of Personnel Administration Classification Specifications for Campus Police Officer II.
  21. Carries on his/her person a departmental issues firearm while on official duty, and attends required trainings on it use.
  22. Work actively with other areas of the college to ensure a spirit of college wide collaboration, collegiality, civility, and teamwork. Respect the function of dissent in an academic institution while advancing a collegial atmosphere of campus collaboration.
  23. Embrace the ideals of diversity and inclusiveness and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.
  24. Provide flexible, responsive and high quality service to all, be they students, community, or staff, and continuously assessing processes and procedures and revising accordingly.
  25. Perform other duties as assigned.

  1. Knowledge of the principles and correct usage of the English language including grammar, punctuation and spelling.
  2. Some knowledge of police procedures and practices and fire prevention methods.
  3. Some knowledge of law of arrest and criminal procedures in lower courts.
  4. Some knowledge of guarding procedures.
  5. Ability to maintain student discipline, deal with the public, recognize fire hazards and to walk long hours alone, indoors and out, under varying climatic conditions.
  6. High School Diploma or GED equivalent.
  7. Possession of a current valid Massachusetts Class 3 Motor Vehicle Operator's License.
  8. Appointee must be eligible for appointment as a Special State Police Officer under chapter 22C, Section 63 of the Massachusetts General Laws undergoing an extensive background investigation and CORI Check.
  9. Must pass a police entry level psychological screening.
  10. Current LTC with the city or town of residency.
  11. Completed full time Campus Police Academy and/or MPTC full Recruit Academy Training and POST Certified.
  1. Ability to speak Spanish and/or Vietnamese.
  2. Experience in a College Policing atmosphere exercising a community oriented philosophy.
  3. First responder/ CPR / EMT certified.
  4. Bachelor's Degree in Criminal Justice or related field.
  5. Certifications as an MPTC instructor in areas of defensive tactics, firearms, or first responder.
  6. Specialized training as a Community Resources Officer.

Additional Information:
Diversity, inclusion and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive, respectful and equitable environment for all students, staff, and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.
Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity and expression, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Application Instructions:
$954.05 per week 40 hours/week; Monday through Friday 8:00am - 4:00pm. Full-time benefited position.
Visit our Web Site at for information about our college. All applicants must apply online and submit a cover letter and resume. The position will be open until filled. All internal applicants should be aware that their application for this vacancy constitutes permission for review of their personnel file. Please note, if you are selected as a finalist, you will be required to provide three (3) references. Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request. Bilingual persons are encouraged to apply. Quinsigamond Community College is an equal opportunity affirmative action college supporting diversity.
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