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Job Description:
COMMUNICATIONS DISPATCHER I, CAMPUS POLICE DEPARTMENT
Grade 10, AFSCME Unit Position
Lynn campus, 4:00pm - midnight shift
GENERAL STATEMENT OF DUTIES: Coordinate radio dispatches and provide radio dispatch services for Campus Police, Public Safety, and Facilities Management Operations.
DUTIES AND RESPONSIBILITIES:
1. Operate the C.J.I.S. computer system and computer aided record management system.
2. Operate a variety of wireless and telecommunication equipment.
3. Coordinate the responses to and provide support to field staff in the performance of their duties during emergencies.
4. Assist the public by answering questions, providing direction;
5. Maintain a variety of logs and journals as required.
6. Operate and monitor CCTV equipment, security systems, access control and fire alarm systems.
7. Perform record keeping and other support type services that will require the use of a variety of office equipment including but not limited to computers, copy/fax/ scanning equipment and related
8. Perform other related work as required.

Requirements:
1. Must have a high school diploma or equivalency.
2. Experience in the operation of telecommunication equipment required.
3. Knowledge of electronic record managing systems, CCTV systems, fire alarm systems, emergency notification systems, access control systems preferred.
4. Knowledge of computer applications including Microsoft Word, and email.
5. Must be experienced in gathering information through questioning individuals and by examining records and documents.
6. Ability to be certified as a C.J.I.S. level 1 operator.
7. Ability to understand, apply and explain the laws, rules, regulations, policies, procedures, guidelines, etc. governing operation of the department and operation of the college, to speak clearly and distinctly and to communicate effectively.
8. Ability to give oral instructions in a precise, understandable manner and to follow written and oral instructions.
9. Ability to collect information in accordance with established protocols.
10. Ability to maintain accurate records and adjust to changing situations to meet emergency or changing priorities, making quick decisions and working independently.
11. Ability to multi-task in a busy environment.
12. Ability to exercise sound judgment and discretion, handling confidential information.
13. Experience interacting with culturally diverse populations
14. Posses a current valid Massachusetts class "D" motor vehicle operator's license or equivalent
15. Will be required to pass a pre-placement physical and drug test after an offer of employment has been made.
Complete job classification specifications are available in the Human Resources Office.


Additional Information:

SALARY: $544.26 per week, ($28,301.52 per year) with fringe benefits. An appointment made from outside the bargaining unit (AFSCME) must start at this salary, step #1 of the range.
CRIMINAL HISTORY CHECK: Criminal history checks and background investigations are conducted on finalist candidates for all public safety positions.
STARTING DATE: December, 2011.
North Shore Community College is an equal opportunity and affirmative active employer. Underrepresented populations are encouraged to apply and to identify themselves. Reasonable accommodation is available to otherwise qualified individuals with disabilities. Employment based on meeting the requirements set forth by the Immigration Reform and Control Act of 1986. All inquires concerning applications of above should be addressed to the College's Affirmative Action / Section 504 / ADA Coordinator.


Application Instructions:

SUBMIT RESUME AND COVER LETTER INDICATING YOUR YOUR PRIOR EXPERIENCE QUALIFIES YOU FOR THE POSITION.
Forward resume and cover letter not later than November 25, 2011.
North Shore Community College Job Posting: Communications Dispatcher I, Campus Police
 

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I know someone who would be perfect for this, but she lives too far away! NSCC seems to be an up and coming department. Best of luck to all who apply!
 

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Very interested in this and plan on applying...money is close to what I'm pulling in now and it seems like better experience than where I am. This says the position is at the Lynn campus...does anyone know if each campus has a dispatcher or do you dispatch for both? I know how Lynn is and I assume that more officers are on that campus than Danvers but was wondering if anyone had more knowledge about how things work there.
 

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docdpl

Re: North Shore Community College - Communications Dispatcher I

Very interested in this and plan on applying...money is close to what I'm pulling in now and it seems like better experience than where I am. This says the position is at the Lynn campus...does anyone know if each campus has a dispatcher or do you dispatch for both? I know how Lynn is and I assume that more officers are on that campus than Danvers but was wondering if anyone had more knowledge about how things work there.
Dispatch is in Lynn and takes care of both areas. Second shift dispatcher is a new position. There has always been a first shift dispatcher, all other shifts were handled by officers. It is a good place to work and has come a long way. If you want any more info shoot me a PM.
 

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