Just thought i would let you guys know. Last week my 26inch monadnock baton broke. It just would not open so i called them up and they told me to send it up to them. Last friday i sent my baton up to them and today i got a brand new baton back.They were great to deal with and were very fast with getting my new baton to me. Iam very happy with the service from monadnock. Just thought i pass this on to you all incase you ever have to do the same thing.