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Institution Security Officer II
Date Posted: 1/10/2005

ISO II Job Description

Shift: 7 AM to 3 PM (Friday to Tuesday)

Summary of Duties:
Incumbents of positions in this series patrol an assigned area; make periodic rounds and security checks of buildings and grounds; conduct surveillance of assigned areas; determine the extent of violations and take appropriate action; take steps to remedy or control emergency situations; prepare and review a variety of information-gathering forms and reports; inspect fire fighting and other safety apparatus; provide direction and general information to the public; and perform related work
as required.

The basic purpose of this work is to protect and safeguard the buildings and grounds of the College and the lives of students, faculty, staff and the general public.

Examples of Duties:
·Patrols an assigned area by patrol car or on foot; makes periodic rounds and security checks of buildings and grounds; conducts surveillance of assigned areas; determines the extent of violations; notifies appropriate authorities; and takes whatever action is necessary in accordance with authorized procedures.

·Takes steps to effectively handle or control emergency situations by administering first aid, summoning assistance, directing traffic, and participating in searches.

·Prepares reports and logs on the occurrence of fires, disturbances, accidents, crimes and on the results of investigations.

·Inspects fire fighting and other safety apparatus (e.g., fire extinguishers, sprinkler systems, alarm systems, fire lanes, emergency exits) in accordance with established agency procedures in order to safeguard the facility

·Responds to inquiries on such matters as travel routes, parking, etc., and provides information conserving pertinent rules and regulations to students, staff, faculty and the general public.

·Performs related duties such as screening persons for identification, purpose of visit, or required authorization; participating in searches for missing persons or property; operating two-way radios and/or base station address systems; locking and unlocking doors, gates, etc.; directing or controlling traffic; raising and lowering flag; assessing road conditions to determine need for emergency snow removal or sanding; maintaining records.

·Investigate complaints and reports criminal activity; determine whether a violation of laws, rules or regulations has occurred; interrogate suspects and interview witnesses and victims; and take appropriate action such as reporting findings to the appropriate authorities; making arrests and issuing warnings, parking tickets or other citations.

·Provide security for dignitaries, witnesses, transporters of cash and others requiring personal protection; control crowds at public gatherings or demonstrations; and assists in the evacuation of patients, residents or students in drills or emergency situations.

·Arrange for the appearance of witnesses and appears personally as a witness in order to assist in court or grand jury proceedings.

Working Conditions:
Institution Security Officers work in and around the grounds of a state facility; work alone; work outside in all weather conditions; are on call 24 hours a day, 7 days a week; stand and walk for prolonged periods of time; and are subjected to verbal and physical abuse in a job related setting; work in a high crime area; lift heavy objects or persons; work with people who are under physical or emotional stress; and work varied shifts.

· Ability to communicate effectively in oral expression.
· Ability to gather information through questioning individuals and examining records and documents.
· Ability to maintain a calm manner in stressful and emergency situations.
· Ability to exercise sound judgment.
· Ability to make decisions and act quickly in dangerous or emergency situations.
· Ability to interact with people who are under physical and/or emotional stress.
· Ability to deal tactfully with others.
· Ability to establish and maintain harmonious working relationships with others.
· Ability to establish rapport with persons from different ethnic, cultural and/or economic backgrounds.
· Ability to understand, apply and explain the policies, procedures, specifications, guidelines and standards governing assigned unit activities.
· Ability to exercise discretion in handling confidential information.
· Ability to follow oral and written instructions.
· Ability to give oral and written instructions in a precise, understandable manner.
· Ability to accurately record information provided orally.
· Ability to prepare general reports.
· Ability to assemble items of information in accordance with established procedures.
· Ability to maintain accurate records.
· Ability to read and interpret such documents as maps, charts, building plans, etc.
· Ability to adapt to varying work situations.
· Ability to operate a motor vehicle.
· Knowledge of the methods and procedures followed in the security of buildings and property.
· Knowledge of the methods and techniques of vehicular and pedestrian traffic control.
· Knowledge of the techniques for handling and transporting injured persons.
· Knowledge of the methods of general report writing.
· Ability to determine proper format and procedure for assembling items of information.

Applicants must have at least six months of full-time, or equivalent part-time, experience in law enforcement, in a governmental police force or in work involving the protection or security of buildings, equipment or people as a major duty, or any equivalent combination of the required experience and the substitutions below:

·An Associate's or higher degree with a major in police science, law enforcement or criminal justice may be substituted for the required experience.*

*Education towards such degree will be prorated on the basis of the proportion of the requirements actually completed.

Special Requirements:
Based on assignment, appointee must be eligible for appointment as a special police officer under Chapter 147 of the Massachusetts General Laws.

Based on assignment, possession of a current and valid Massachusetts Class 3 Motor Vehicle Operator's License.

Massachusetts College of Art is an Equal Opportunity/Affirmative Action Employer. Members of under-represented groups and those committed to working in a diverse cultural environment are encouraged to apply.

*For the Official Job Description please see the Institution Security Officer State Job Specification available in the Human Resources Office.

Please send cover letter/resume to:

[email protected] or

ISO II Search Committee
Human Resources
621 Huntington Ave.
Boston, MA 02115
[email protected]
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