Fitchburg State University Campus Police Dispatcher

Communications Dispatcher I/Grade 10 - Campus Police
Fitchburg State University - Fitchburg, MA
General Statement of Duties: Responsible for all communications via telephone and radio frequency within the Campus Police dispatch area and monitors all alarms and surveillance equipment. The Dispatcher will also be responsible for assisting the public with information and directions and performs other duties as required.

Duties & Responsibilities: (Full job classification specifications on file in the Human Resources Dept. and the website at www.fitchburgstate.edu/humanres)

1. Answers telephone calls to the Campus Police office and processes those calls by giving out or extracting pertinent information, routing the call to the proper person or dispatching the proper department.

2. Monitors all emergency transmissions and alarms on campus, to include intrusion, panic, emergency call box and fire.

3. Monitors surveillance camera monitors.

4. Monitors radio transmissions on various frequencies from both on and off campus departments.

5. Operates CJIS /Leaps computer.

6. Operates TDY machine.

7. Assist with parking and clerical assignments as needed.

Minimum Qualifications:
1. Ability to interact and communicate effectively with the public.

2. Ability to adjust to changing situations to meet emergency requirements.

3. Capability to maintain a calm manner, make decisions and act quickly in stressful and emergency situations.

4. Ability to gather information through questioning individuals and by examining records and documents.

5. Ability to accurately assemble and organize information in accordance with established procedures.

6. Ability to work independently and exercise sound judgment.

7. Ability to understand, apply and explain the provisions of the laws, rules, regulations, policies, procedures, guidelines, etc. governing assigned unit activities.

8. Ability to exercise discretion in handling confidential information.

9. Ability to follow written and oral instructions.

10.Ability to operate or be trained to operate all related equipment.

11. Must be able to satisfactorily pass a check conducted by the Criminal History Systems Board ( CORI check).

Preferred Qualifications:
Weekly Salary:
586.20

Shift/Work Hours:
Benefited AFSCME unit position; 37.5 hours week, Monday-Friday 3pm-11pm.

Posting Date:
07/19/2013

Closing Date:
08/02/2013

Open Until Filled
No

Special Instructions to Applicants:
Fitchburg State University does not sponsor applicants for work visas.

Fitchburg State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Human Resources Office at 978-665-3172.

Fitchburg State University is committed to diversifying its workforce. We strongly encourage women, minorities, veterans and persons with disabilities to apply for the advertised position.
Fitchburg State University - 1 day ago