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Can any dispatcher please PM me. I would like to find out how a dispatch interview is conducted? For example, what questions do they most focus on? This is my first dispatch interview so I'm not experienced in such yet (but I am aware of the duties). Please inform me of anything that can help me out. Thanks
 

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Future Officer,

I have been to several dispatch interviews and have been rather successful. Make sure that you are prepared for the interview. For example, make sure your appearance is professional. Business attire is always appreciated, as it shows that you are conscientious about the way you present yourself. Also, take some time to familiarize yourself with both the department and the town/city. Compose some questions that you would like to have answered at your interview. The hiring committee likes to see that you have given the position some thought and that you have a genuine interest.

As far as questions go, I have been to interviews where they ask very few and have also been to interviews where they ask many. Some reoccuring questions are about your availabilty i.e., would you be able to work any shift? How would you feel about being asked to cover someone's shift 3 hours before it begins? How would you feel about having to stay late if someone is sick or doesn't show up for their shift? Other questions include: Why do you want this position? Can you multitask? Do you work well under pressure? Are you able to maintain good working relations with supervisors/ co-workers?

Situational questions often end the interview. They do not usually ask many; they are usually very general. For example, what steps would you take after receiving report of a car accident involving a tractor trailer and a car? and, What would you ask the caller in this situation?

If you have anymore questions, feel free to PM me.
 

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I started off in the law enforcement field dispatching and had several interviews. From what I recall there were questions about my background, training, education, availability and willingness to work weekends/midnights, and scenario questions. One of the scenario questions that I remember was:

1. There is a 911 call for a person having a heart attack, a report of an accident with injuries, an officer requesting information on a traffic stop, and a person calling in an animal complaint. How would you prioritize those events in the following order.

Rather than PM, I figured I would post the scenario question for the benfit of everyone. I sure there are a few more people on the board that might be interested in possible questions as well. Good luck with your interviews.
 

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A few questions that were asked at my interview were:
-What can you bring to our department?
-What is the most stressful situation you have ever been in?
-Where do you see yourself in 5 years?
 
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