[SPO280]

Unless the 911 system directs the call to a barracks across the state...which happens frequently..

Actually, that never happends. Calls go to either, HQ in Framingham, Northampton or Middleboro. *SP calls all go to HQ but is not used any longer.

 

[SPO280]

Actually, it happens quite frequently. Whether it's someone that thinks it's funny, or someone that really has no clue, it's dangerous and a waste of time. We believe it's both. Some nights it's so bad that we start sending the non emergency ones back to the admin line.... in hopes the Lt. picks up a few and gets sick of it.
Multiple calls into the barracks on the same incident is rather unreasonable too.... but it keeps happening - don't you people listen to each other up there?

Sound like you need to sit at GHQ and take a few hundred calls in an 8 hours shift.

 

[SPO280]

Then you are aware that all 911 calls east of Worcester go to Framingham (GHQ) not the barracks, and *77 calls also go to GHQ. All calls are then transfered to the barracks or local Pd's. No 911 calls go to the barracks directly, never.

 

[SPO280]

I'm very well aware the calls go to GHQ - 'cept for southeastern mass, that go to "D". And it's "All 911 **CELL** calls that go to GHQ" Then they get transfered to the barracks or locals or whichever PSAP is warranted.
But like I said, there's a heavy amount of duplicate calls, so there's no need to send 30 calls into the barracks for the same incident. I've sat there, yes I do know about the cell calls for the same thing over and over. Sadly, there's likely 3 times the calls about a dead dog in the BDL, than the woman broken down with her children a mile up the road. That's the cell-public for ya. In a whole hour sitting there, there may be 20-30 actual *NEW* incidences to report.

Well, it sounds like we are sitting in the same room doing the same job....so how you can tell me that somebody can dial 911 on their cell and get the "Correct Barracks" they need is beyond me. Ask Blair if that happends and get back to me. Because if that was the case, why wouldn't people dial 911 and get the agency they are looking for, (local PD, Fire,Boston Tow Line)??? Also, when a CD16 comes in and the first person to take the call lets everyone else know in the room, I don't see anyone sending 30 calls to the barracks, doesn't happen on my shift.