Hi, I am a CJ student and was looking around at different college police departments to dispatch in order to get my foot in the door. Was wondering what college dispatchers deal with compared to city/town dispatchers? Also any pointers for getting the job? -Thanks-
Posted by: HELPMe
You get certified in LEAPS, CJIS, depending on the size of the college some certify in E911 etc. Most of the time its just running plates and watching the cameras. The college i work for doesnt have a dedicated dispatcher we all take turns on the desk and for the most part its just phone calls and maintaining teh daily log. Its totally different then a town dispatch center but will get you used to dealing with the public in stressful situations and expose you to some of the same types of work that you will be doing.
Posted by: irish17
HELPMe- Thanks alot for your information
Posted by: Mikey682
It varies by institution. I dispatched for two colleges in western mass. For example...at Westfield State, you are running stuff on LEAPS, taking calls, judging what calls get the officer's attention first, issuing parking passes, etc. Its a busy job, but theres alot of experience to be learned.
Then theres the other side, at Hampshire College, the DPS is pretty much the bitch of the administration. I was a switchboard operator primarily, and the phone was ringing ALL THE TIME. Behind this phone, both figuratively and literally, the radio was there to talk to the DPS officers out doing thier job. Some of the clerks/dispatchers prioritzed the switchboard duties, and some thought knowing where their officers were was the priority. The pay sucked, the office sucked, and the morale sucked.
Theres really no way of creating a blanket description of College dispatching, its always unique to the institution.
Posted by: irish17
Hey thanks for takin the time to replay Mikey682, thats some good information to know-
Posted by: MrJim911
To add to what the others have said, I would definitely look into the college you want to work at and see what is involved in daily duties. If it is just handling the PD stuff and not handling non PD related duties it should be fairly decent. But if your handling other duties that have nothing to do with the campus public safety I'd avoid it.
You may just want to start looking at PD Dispatch centers, they will not be as flexible with a schedule and may not even utilize part time help, but you'll get "better" experience.
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