Position: Dispatcher
Series & Grade: GS-2151-05
Promotion Potential: None
Duty Location: Boston, Massachusetts
Type of Position: Career/Career-Conditional
Number of Positions Available: One
PLEASE NOTE: Applicants who applied under Announcement No. LOWE-DEU-DM-06-10 need
not reapply.
Salary: $30,231.-$39,303. Per Annum
Who May Apply:
Open to all qualified persons.
Under Executive Order 11935, only United States citizens and nationals (residents
of American Samoa, Swains Island and the Northern Mariana Islands) may be
considered. In order to assure proper consideration, you must clearly indicate
the country of your citizenship in the application materials you submit.
REMARKS:
This is a career/career-conditional appointment with a full-time (40 hours per
week) work schedule. Selectee will be eligible for health and life insurance,
annual (vacation) and sick leave and will be covered under the Federal Employees
Retirement System. Other benefits include the Transportation Subsidy Program.
Additional information regarding Federal employment benefits is available at www.opm.gov/Employment_and_Benefits.
AREA INFORMATION:
Boston National Historical Park is located in the Charlestown Navy Yard, Boston,
Massachusetts. The City of Boston offers a variety of amenities such as schools,
hospitals, restaurants and theaters, museums and shopping facilities.
Temperatures range from 90 degrees or more in the summer and from zero to below
in winter. Public transportation is available throughout the City of Boston.
There is no Government housing available and rentals and homes are expensive. For
additional information on Boston National Historical Park, please visit our
website at www.nps.gov/bost.
JOB SUMMARY:
This position is assigned to the Communications Center with the Division of
Protection at Boston National Historical Park. The incumbent serves as a
dispatcher for a complex operation that ensures clear, effective communication
during law enforcement incidents, emergency situations, and day-to-day telephone
and radio operations. Incumbent operates an intrastate law enforcement
communication system, a multi-channel radio console system, a Motorola 1000+
Nextel pager system, a Dictaphone Digital Communications Recording System and
other general computer programs. Accountable for a variety of support functions
such as processing violation notices, compiling statistics and processing law
enforcement reports related to case/criminal incidents, violation notices,
emergency medical services and impound inventory forms.
CONDITIONS OF EMPLOYMENT:
Position is subject to shift rotation.
Position is subject to a one-year trial/probationary period.
Male applicants born after December 31, 1959 must complete a Pre-Employment
Certification Statement for Selective Service Registration.
Occasional travel may be required.
Upon consideration of all qualified candidates, a tentative selection will be
offered pending the successful completion of a pre-employment background
investigation.
QUALIFICATIONS REQUIRED:
Application must possess one year of specialized experience specified below, or
the substitutable undergraduate study as specified below, or an equivalent of the
two, as of the closing date of the announcement in order to receive
consideration.
SPECIALIZED EXPERIENCE:
Applicants must possess one year of progressively responsible specialized
experience that equipped the applicant with the particular rating factors
(knowledge, skills, abilities and competencies) to successfully perform the
duties of the position, and is typically in or related to the work of the
position to be filled. To be qualifying, it must have been comparable in level of
difficulty and responsibility to that of a least the next lower grade level in
the normal line of progression for the position. (For GS-5, you must possess one
year of specialized experience comparable to the GS-4 level of difficulty.)
SUBSTITUION OF EDUCATION FOR SPECIALIZED EXPERIENCE:
Four-year course of study above high school leading to a bachelor’s degree with
24 semester hours related course work. Related course work is required when
substituting education for specialized experience.
COMBINATION OF EDUCATION AND EXPERIENCE:
Equivalent combinations of successfully completed education and experience may be
used to meet the experience requirements.
YOU MUST SUBMIT A COPY OF YOUR OFFICIAL TRANSCRIPTS TO RECEIVE FULL CREDIT FOR
YOUR EDUCATIONAL BACKGROUND IN DETERMINING QUALIFICATIONS. Please note: It is the
responsibility of the applicant to show how he/she satisfies the course
requirements. If you do not provide information that clearly shows how your
completed college course work meets the specific course requirements above, you
will be rated ineligible. To receive credit, education must have been completed
at an accredited body recognized the Secretary of the U.S. Department of
Education at the time the education was obtained. Copies of unofficial
transcripts will not be accepted.
FOREIGN EDUCATION:
Foreign education is acceptable provided that the applicant submits documentation
from an accredited source that the foreign education credentials and education
has been deemed equivalent to that gained in a conventional U.S. education
program.
HOW YOU WILL BE EVALUATED:
Applicants will be rated based on the rating factors (knowledge, skills,
abilities and competencies) listed below. Candidates should submit a narrative
statement on a separate page(s) to address their background as it relates to
these factors. Therefore, please provide detailed evidence and description of
experience, training, education, awards, hobbies, self-development achievements,
pertinent paid or unpaid work, and other information that relates to the specific
rating factors outlined below. It is important that your description cover the
diversity, difficulty and complexity of your experience. Qualified candidates
will be assigned a score between 70 and 100, not including points that may be
assigned for veteran’s preference. Failure to address the rating factors (KSAs)
will be result in a low score.
KNOWLEDGE, SKILLS AND ABILITIES:
1. Skill in the operation of a computer aided dispatch system.
2. Knowledge of emergency response regulations and procedures
3. Ability to receive and record, radio, telephonic and personal messages.
4. Knowledge of various law enforcement information systems.
5. Ability to make sound and critical decisions during stressful
situations.
6. Ability to communicate orally and in writing.
DISPLACED FEDERAL EMPLOYEES WHO CLAIM PRIORITY (CTAP or ICTAP CONSIDERATION:
Qualified individuals applying based on special priority consideration rights
under the Agency Career Transition Assistance Program (CTAP) or the Interagency
Career Transition Program (ICTAP) must be well-qualified for the position to
receive consideration for special priority selection. To be considered
well-qualified for this purpose, you must clearly meet all qualification
requirements specified for this position including any selective factors
identified, must also clearly meet the full satisfactory or equivalent level for
each of the rating factors (knowledge, skills, abilities and competencies)
required for this position as specified above. To be rated well qualified you
must have a score of 85 or above on the rating criteria for this position.
Individuals claiming CTAP/ICTAP eligibility must submit proof that they meet the
requirements of 5 CFR 330.605(a) for CTAP and 5 CFR 330.704 for ICTAP. This
includes a copy of the agency notice, a copy of your most recent Performance
Rating, and a copy of your most recent SF-50 noting current position, grade
level, and duty location. Please annotate your application to reflect that you
are applying as CTAP or ICTAP.
HOW TO APPLY
Send applications to:
Department of the Interior
National Park Service
Boston National Historical Park
Attn: Debbie MacDougall, HR
Charlestown Navy Yard, Bldg. I
Boston, MA 02129-4543
Applicants should identify the Announcement Number (LOWE-DEU-DM-06-15) on their
application package and submit along with their narrative responses to the KSAs.
Applicants must submit a copy of their official college transcripts.
Applications will not be returned or photocopied.
Hand delivered applications must be received by the closing date.
Applications mailed using government postage and/or internal federal government
mail systems are in violation of agency and postal regulations and will not be
accepted.
Applications must be postmarked on or before the closing date of this
announcement.
It is the applicant’s responsibility to provide documentation or proof of claimed
qualifications, education, etc. Applicants will not be solicited for further data
if that provided is found to be inadequate or incomplete.
Please submit the documentation listed below to the address in this announcement.
Failure to provide information may adversely affect your rating and/or find you
ineligible.
1. A written application for employment. You may use OF-612 (Optional Application
for Federal Employment), a resume, or submit an alternative format. You must
provide all of the following information:
• Announcement number, title and grade(s) of the job you are applying for.
You must submit separate applications for each grade.
• Full name, mailing address (with zip code) and day and evening phone
numbers (with area codes)
• Social Security Number. Giving your social security number is voluntary;
however, we cannot process your application without it.
• Country of citizenship.
• Veterans’ preference. You must provide proof of eligibility.
• Reinstatement eligibility (you must attach SF-50 as proof of your career
or career-conditional status).
• Highest Federal civilian grade held (also provide your job series and
dates held).
• High School Education (provide the name, city, state and zip code and
date of diploma or GED)
• College/University Education (provide name, city, and state and zip code
and majors, type and year of any degrees received) (if no degree, show total
credits earned and indicate whether semester or quarter hours). You must provide
a copy of your transcripts.
• Work experience must include job title, duties and accomplishments,
employer’s name and address, supervisor’s name and phone number, starting and
ending dates (month and year), hours per week and salary. Please indicate if we
may contact your current supervisor.
2. A written narrative assessment of your qualifications in terms of the
Knowledge, Abilities, and Skills (KSAs) identified within this announcement.
Describe experience (paid or unpaid), education, training and self-development as
related to the KSAs.
OTHER INFORMATION:
First consideration will be given to CTAP and ICTAP eligibles.
Employees who received a buyout and subsequently return to positions in Federal
agencies, whether by re-employment or contracts for personal services, are
generally obligated to repay the full amount of the buyout to the agency that
paid it.
If you are applying for Veterans’ Preference, submit evidence of eligibility,
such as: DD-214, Certificate of Release or Discharge from Active Duty, or
Standard Form 15, Application for 10-Point Veterans’ Preference, and the proof
requested on the form.
Your Social Security Number is requested under the authority of Executive Order
9397 to uniquely identify your records from those of other applicants who may
have the same name. As allowed by law or Presidential directive, your SSN is used
to seek information about you from employers, schools, banks, and others who may
know you. Failure to provide your SSN on your application materials will result
in your application not being processed.
Prior to appointment, you will be required to complete Optional Form 306,
Declaration of Federal Employment.
If you make a false statement in any part of your application, you may not be
hired; you may be fired after you begin work; or you may be subject to fine,
imprisonment, or other disciplinary action.
The Office of Personnel Management and other Federal agencies rate applicants for
Federal jobs under authority of sections 1104, 1302, 3301, 3304, 3361, 3393, and
3394 of Title 5 of the United States code. We need the information requested to
evaluate your qualifications. Other laws require us to ask about citizenship,
military service, etc.
PRIVACY ACT INFORMATION
The application you submit for this position contains information subject to the
Privacy Act of 1974 (P.O. 93-579) (5 USC 552a). We are required to provide you
with information regarding our authority and purposes of collecting this data,
the routine uses which will be made of it, and the effect, if any, of
nondisclosure. You are entitled to the same information, as it pertains
specifically to disclosure of your social security number. Any questions you may
have regarding Privacy Act regulations and the rights they extend can be obtained
by calling the telephone number of the hiring office.
REASONABLE ACCOMMODATION STATEMENT
This agency provides reasonable accommodation to applicants with disabilities. If
you need reasonable accommodation for any part of the application and hiring
process, please notify this agency. The decision on granting reasonable
accommodation will be on a case-by-case basis.
EEO STATEMENTS
The National Park Service is an Equal Opportunity employer. Selection for this
position will be made solely on the basis of merit, fitness, and qualifications
without regard to race, sex, color, creed, age, marital status, national origin,
sexual orientation, non-disqualifying handicap conditions, or any other non-merit
factors.
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