Position: Dispatcher Series & Grade: GS-2151-05 Promotion Potential: None Duty Location: Boston, Massachusetts Type of Appointment: Career/Career-Conditional
Salary: $30,231-$39,303. Per Annum
Who May Apply: Open to all qualified persons.
Under Executive Order 11935, only United States citizens and nationals (residents of American Samoa, Swains Island and the Northern Mariana Islands) may be considered. In order to assure proper consideration, you must clearly indicate the country of your citizenship in the application materials you submit.
REMARKS: This is a career/career conditional appointment with a full-time (40 hours per week) work schedule. This position requires a completion of a 1-year trial/probationary period. Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the Federal Employees Retirement System. Other benefits include the Transportation Subsidy Program.
AREA INFORMATION This position is located with Boston National Historical Park located in the Charlestown Navy Yard, Boston, Massachusetts. Temperatures range from 90 degrees or more in the summer and from zero to below in the winter. Public transportation is available in the City of Boston. There is no Government housing available and rentals and homes are expensive. Permanent Change of Station (PCS) expenses are not authorized.
JOB SUMMARY: This position is assigned to the Communications Center with the Division of Protection at Boston National Historical Park. The incumbent serves as a dispatcher for a complex operation that ensures clear, effective communication during law enforcement incidents, emergency situations, and day-to-day telephone and radio operations. Incumbent operates an intrastate law enforcement communication system, a multi-channel radio console system, a Motorola 1000+ Nextel pager system, a Dictaphone Digital Communications Recording System and other general computer programs. Accountable for a variety of support functions such as processing violation notices, compiling statistics and processing law enforcement reports related to case/criminal incidents, violation notices, emergency medical services and impound inventory forms.
CONDITIONS OF EMPLOYMENT: Position is subject to shift rotation. Position is subject to a one-year trial/probationary period. Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. Occasional travel may be required. Upon consideration of all qualified candidates, a tentative selection will be offered pending the successful completion of a pre-employment background investigation.
QUALIFICATIONS REQUIRED: Application must possess one year of specialized experience specified below, or the substitutable undergraduate study as specified below, or an equivalent of the two, as of the closing date of the announcement in order to receive consideration.
SPECIALIZED EXPERIENCE: Applicants must possess one year of progressively responsible specialized experience that equipped the applicant with the particular rating factors (knowledge, skills, abilities and competencies) to successfully perform the duties of the position, and is typically in or related to the work of the position to be filled. To be qualifying, it must have been comparable in level of difficulty and responsibility to that of a least the next lower grade level in the normal line of progression for the position. (For GS-5, you must possess one year of specialized experience comparable to the GS-4 level of difficulty.)
SUBSTITUION OF EDUCATION FOR SPECIALIZED EXPIERENCE: Four-year course of study above high school leading to a bachelor’s degree with 24 semester hours related course work. Related course work is required when substituting education for specialized experience.
Equivalent combinations of education and experience are qualifying.
EDUCATION: TO RECEIVE FULL CREDIT FOR YOUR EDUCATIONAL BACKGROUND IN DETERMINING QUALFICATIONS, SUBMIT A COPY OF YOUR OFFICIAL TRANSCRIPTS. Please note: It is the responsibility of the applicant to show how he/she satisfies the course requirements. If you do not provide information that clearly shows how your completed college course work meets the specific course requirements above, you will be rated ineligible. To receive credit, education must have been completed at an accredited body recognized by the Secretary of the U.S. Department of Education at the time the education was obtained. Copies of unofficial transcripts will not be accepted.
HOW YOU WILL BE RATED: Ratings will be based on an evaluation of your experience as it relates to the knowledge, skills and abilities (KSAs) listed below. You should provide detailed evidence of the KSAs in your application in the form of clear, concise examples showing the level of accomplishment and degree of responsibility. Qualified candidates will be assigned a score between 70 and 100, not including points that may be assigned for veteran’s preference. Failure to address the KSAs will be result in a low score.
1. Skill in the operation of a Computer aided Dispatch system. 2. Knowledge of emergency response regulations and procedures. 3. Ability to receive and record, radio, telephonic and personal messages. 4. Knowledge of various law enforcement information systems. 5. Ability to make sound and critically important decisions during stressful situations. 6. Ability to communicate orally and in writing.
Be as specific as possible when describing your work experience. The competition is extremely keen and we need to know exactly what kinds of experience you have had. Well-described experience will enhance your chances.
DISPLACED FEDERAL EMPLOYEES WHO CLAIM PRIORITY (CTAP or ICTAP CONSIDERATION: Qualified individuals applying based on special priority consideration rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Program (ICTAP) must be well-qualified for the position to receive consideration for special priority selection. To be considered well-qualified for this purpose, you must clearly meet all qualification requirements specified for this position including any selective factors identified, must also clearly meet the full satisfactory or equivalent level for each of the rating factors (knowledge, skills, abilities and competencies) required for this position as specified above. To be rated well qualified you must have a score of 85 or above on the rating criteria for this position.
Individuals claiming CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent Performance Rating, and a copy of your most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as CTAP or ICTAP.
HOW TO APPLY Send applications to:
Department of the Interior National Park Service Boston National Historical Park Attn: Deb MacDougall/HR Charlestown Navy Yard, Bldg. I Boston, MA 02129-4543
Applicants should identify the Announcement Number (LOWE-DEU-DM-06-10) on their application package and submit along with their narrative responses to the KSAs.
Applications submitted via fax or email will NOT be accepted.
Applications will not be returned or photocopied.
If application is submitted by mail, it must be postmarked by the closing date of the announcement and received within five (5) working days. Hand delivered applications must be received by the closing date.
Applications mailed using government postage and/or internal federal government mail systems are in violation of agency and postal regulations and will not be accepted.
It is the applicant’s responsibility to provide documentation or proof of claimed qualifications, education, etc. Applicants will not be solicited for further data if that provided is found to be inadequate or incomplete.
Please submit the following documents to the address provided in this announcement:
1. A written application for employment. You may use OF-612 (Optional Application for Federal Employment), a resume, or submit an alternative format. You must provide all of the following information: • Announcement number, title and grade(s) of the job you are applying for. You must submit separate applications for each grade. • Full name, mailing address (with zip code) and day and evening phone numbers (with area codes) • Social Security Number. Giving your social security number is voluntary; however, we cannot process your application without it. • You must indicate your country of citizenship. • Veterans’ preference. You must provide proof of eligibility. • Reinstatement eligibility (you must attach SF-50 as proof of your career or career-conditional status). • Highest Federal civilian grade held (also provide your job series and dates held). • High School Education (provide the name, city, state and zip code and date of diploma or GED) • College/University Education (provide name, city, and state and zip code and majors, type and year of any degrees received) (if no degree, show total credits earned and indicate whether semester or quarter hours). You must provide a copy of your official transcripts. • Work experience must include job title, duties and accomplishments, employer’s name and address, supervisor’s name and phone number, starting and ending dates (month and year), hours per week and salary. Please indicate if we may contact your current supervisor.
2. A written narrative assessment of your qualifications in terms of the Knowledge, Abilities, and Skills and other Characteristics (KASOCs) identified within this announcement. Describe experience (paid or unpaid), education, training and self-development as related to the KASOCs. 3. Application must be typed or printed clearly in black ink.
OTHER INFORMATION: First consideration will be given to CTAP and ICTAP eligibles.
Employee’s who received a buyout and subsequently return to positions in Federal agencies, whether by re-employment or contracts for personal services, are generally obligated to repay the full amount of the buyout to the agency that paid it.
A background security investigation will be required prior to appointment. Appointment will be subject to the applicant’s successful completion of a background security investigation and favorable adjudication.
To be eligible for Federal employment, male applicants born after December 31, 1959, must certify at the time of appointment that they have registered with the Selective Service System, or are exempt from having to do so under Selective Service Law.
If you are applying for Veterans’ Preference, submit evidence of eligibility, such as: DD-214, Certificate of Release or Discharge from Active Duty, or Standard Form 15, Application for 10-Point Veterans’ Preference, and the proof requested on the form.
Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name. As allowed by law or Presidential directive, your SSN is used to seek information about you from employers, schools, banks, and others who may know you. Failure to provide your SSN on your application materials will result in your application not being processed.
Prior to appointment, you will be required to complete Optional Form 306, Declaration of Federal Employment.
Prior to appointment, you will be required to complete CSC Form 665, “Ability to Drive Safely”.
If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or you may be subject to fine, imprisonment, or other disciplinary action.
The Office of Personnel Management and other Federal agencies rate applicants for Federal jobs under authority of sections 1104, 1302, 3301, 3304, 3361, 3393, and 3394 of Title 5 of the United States code. We need the information requested to evaluate your qualifications. Other laws require us to ask about citizenship, military service, etc.
PRIVACY ACT INFORMATION The application you submit for this position contains information subject to the Privacy Act of 1974 (P.O. 93-579) (5 USC 552a). We are required to provide you with information regarding our authority and purposes of collecting this data, the routine uses which will be made of it, and the effect, if any, of nondisclosure. You are entitled to the same information, as it pertains specifically to disclosure of your social security number. Any questions you may have regarding Privacy Act regulations and the rights they extend can be obtained by calling the telephone number of the hiring office.
REASONABLE ACCOMMODATION STATEMENT This agency provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify this agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
EEO STATEMENTS The National Park Service is an Equal Opportunity employer. Selection for this position will be made solely on the basis of merit, fitness, and qualifications without regard to race, sex, color, creed, age, marital status, national origin, sexual orientation, non-disqualifying handicap conditions, or any other non-merit factors.
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